![]() ![]() Access from Anywhere and Everywhereĭelivering an intuitive user experience is vital in the modern work environment. Failure to train users will ultimately render the new system an expensive waste of time.Ĭaution: Users need to be engaged throughout the process - seeing new software for the first time when being trained on it is not ideal. However, ECM systems are complex and despite huge advances in design and user experience in recent years, they still require user training and communication both when a new system is deployed and regularly once the system is established. Modern mobile apps do not come with user training manuals - they are intuitive and users love them because of this. ![]() As a result, the role of user training in new system installation is well established.ĭespite this, many organizations roll out new systems without adequately training their workforce - or in some cases without even communicating why the new system is being deployed in the first place. Taxonomies and file naming strategies are not terms that the everyday office worker comes across, but they are concepts that many ECM tools require an understanding of in order to work. Ensure Users Are Trainedĭocument management is a challenging discipline whether you are a user or a system administrator. ![]() In this blog, we highlight four key areas that can ensure your ECM system doesn't become an expensive file server but instead provides the information architecture to fuel the whole of your business. But even then, getting the best out of that solution requires time, effort, and skill to achieve a return on the often significant investment. GitHub - ntmcminn/alfresco-pdf-toolkit: The new home of the Alfresco PDF Toolkit (replacing the depr.Enterprise Content Management (ECM) software does nothing on its own - only once you add files, metadata, workflows, and users will it start to become useful.
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